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User Support
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GoLive Process |
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1--Project Management & Business Process Analysis
2--Hardware Preparation & Installation
3--Data Preparation & Conversion
4--Company Data File Setup & OSAdmin User Training
- Remote Assistance: If instructed by
a OneSource support representative, click HERE
to initiate a PC to PC support session.
- One on One Training
Sessions/Courses: Interactive training from a live OneSource Trainer
over the web (Pre & Post Live).
- Follow-up Question/Answer Sessions
- As Needed Phone (and/or PC to PC) Support (801) 748-4804 option 1
- Online
Help System: OneSource FAQ and Online Help System (which can also
be accessed by pressing the Help button on your OneSource screen
as well).
- Quick Start Guide (High level basics of
how to get around system, how to find/filter/sort, etc)
- Additional (Older) Training Materials
- Training Video Clips: You can
learn about OneSource by watching various video training clips. (Please
note: Most video clips were generated in 2004 and are thus partially
out of date on most screens).
- Older Training Manuals
5--End User Training
- Read Quick Start Guide (High level basics
of how to get around system, how to find/filter/sort, etc)
- Hands On Practice...
6--Final GoLive Preparation
7--GoLive |
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Post Live Support |
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