Frequently Asked Questions

(1) How long does it take to be up and running with
OneSource and what is the process?

Your business can typically be up and running with our "turn-key startup services" within 2-8 weeks, depending on our schedule and your needs.

We typically perform the following 3 steps prior to your designated "go live" date:

  • Step 1: OneSource Installation / Configuration: A project manager will work directly with your personnel to properly setup and configure OneSource to your specific business needs and processes.
  • Step 2: Data Conversion: Whether you enter your data by hand, or utilize 1 or more of our optional data conversion services, getting your data into OneSource is next--so you can train on your own data.
  • Step 3: User Training: Finally we provide the training necessary to get all of your users trained and familiar and confident of how to do their jobs--prior to going live.

Bottom line--we work around your schedule and your time constraints to assure that when you "go live", your personnel are properly trained and your data is pre-imported into OneSource. We also schedule additional time to be readily available on the first day of real time use, should you have any questions or issues. We understand that switching from one accounting software application to another is never 100% painless. However, we take the steps necessary to make it as smooth and hassle-free as possible.

(2) What are the system requirements for OneSource?

(3) What does it cost to get up and running with OneSource?

(4) What types of payment terms are available?

  • 25/4 Plan: (Company Checks). 25% down. 25% in 30 days. 25% in 60 days. 25% in 90 days.
  • 50/12 Plan: (Company Checks). 50% down. Then pay for the remaining 50% in 12 equal monthly payments--interest free.
  • Business Lease: Lease OneSource for 36 months (first and last two payments down), OAC.

(5) Can OneSource be customized?

(6) What do you charge for your customization services?

(7) If our version of OneSource is customized for our company, can we stay current with future updates without overwriting our changes?

(8) What services are billable when customizations are performed?

(9) Which is better, an 'Estimate' or 'Fixed Bid' for customization services?

(10) Am I billed for your time to estimate a project?

(11) What are your payment terms for customization work?

(12) What is the core database that holds the data in OneSource and what kind of power does it have?

OneSource is designed in MS Access and MS Visual Basic for Applications. Microsoft has specified that MS Access can store 4 billion records per table and can have up to 256 concurrent users. However, realistically, MS Access can store, search and retrieve 1,000,000’s of records with relative ease. MS Access can also realistically handle a total of between 20-30 simultaneous users. (The primary factors that effect overall performance varies depending on the overall level of simultaneous use, the types of use, the speed of your network connection and the power of the hardware being used).

(13) Can OneSource be used with an MS SQL Server?

Yes. Version 3.8x can now be used with an MS SQL Server.